Refund & Return Policy

Refund & Returns:

Our refund and returns policy last 7-10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

Additional non-returnable:

Payment should be confirmed in the total amount as per the settlement, which shouldn’t be exempted from any study breaks or course withdrawals during the ongoing course period. However, we’ll allow students to resume the course to continue with any ongoing session.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use

  • If taken installment facility, each installment needs to be ensured within every 30 days.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

  • Please be informed that the class videos are not downloadable or shareable.

  •  If taken installment facility, each installment needs to be ensured within every 30 days.

  •  If 2 installments are unpaid consecutively, student registration of Advance Procurement & Supply Chain Limited will be canceled.


The validity of the provided class videos will be 1 year and 6 months from your admission date.


If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping Returns:

To return your product, you should mail your product to: {GULSHAN GRACE, House CWS(C) 8, 2nd Floor, South Avenue, Gulshan-1, Dhaka-1212} .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.